Lisah Pothus re-emerges to ask for her AppleCare warranty info for the iBook we bought for her last summer. Sent it.
She claims:
Since the day I took it out of the box, there have been cumulative problems, especially with my Apple works application, which have been suggested as related to my preferences, corruption of various files and applications, software and /or hard drive problems, even including a keyboard for which half of the letters have been erased off of the keys. (I have reinstalled OS 10 and downloaded all relevant updates to no avail.)Based upon the myriad and nature of the problems, I may have in fact gotten a lemon which necessitates replacement as versus repair. Nothing can be done along these lines unless I have proof that this machine was purchased at the official apple store online, although there may be possible recourse as against another independent retailer if he sold an inherently flawed product under the apple label.
I suppose this is possible, but a more likely cause would be user error. However, she is in Eugene, we think, so I can't assist her.
